IT Support Desk

The USI IT Service provides its users with services ranging from the management of IT infrastructures to support for individual.

For any IT issue, a support platform in which you can send your request is available for all IRB users (an authentication will be requested): https://usi.4me.com

Through the same platform it is also possible to explore the full range of services available from the IT support desk.
You can also send an email to the following address ITsupport.be@usi.ch.

Someone will get in touch with you as soon as possible. 

Alternatively, please call: 058 666 7051.

It is also possible to continue to interact in person with the IT support specialists who are physically present on the campus.

Quick links :

• Webmail access https://mail.usi.ch
• SWITCHfilesender (to send big files by e-mail, select USI from the dropdown menu)

All instructions for wireless connection, VPN and eduroam can be found here.